Frequently Asked Questions
How long does production take?
Standard production takes 3–5 business days, excluding delivery time. We will advise if your project requires additional artwork approval or information.
Is shipping free?
Yes. Shipping is free on all orders. Delivery times vary by destination and are communicated before purchase.
Where do you deliver?
We currently deliver within Portugal.
Can I order a different quantity or a custom format?
Contact us at geral@artemania.pt with your requirements to discuss available options.
How do I send my design?
Please contact us to arrange artwork submission. Direct file upload at checkout is not currently available. See our Artwork Guidelines.
Can I return a personalised product?
Eligible non-personalised products may be returned within 14 days under applicable consumer rules. Clearly personalised goods may be exempt from the statutory withdrawal right, but your legal rights for defective or non-conforming products remain. Read our Returns & Refunds Policy.
How can I contact AMB?
Email geral@artemania.pt or visit our Contact Information page.
